This website is operated by Dongguan IntePrecision Electronic Co., Ltd. (“we”, “us” or “IntePrecision”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and protect it, and what rights you have.
By using this website, submitting an inquiry, or using our on-site AI advisor, you acknowledge that you have read and agree to this Privacy Policy.
1. Information We Collect
- Information you provide: name, email address, message content, and any optional details you choose to share (company, telephone, country/region, application requirements) when you submit an inquiry, request a sample, or contact us by email.
- Technical information collected automatically: server logs record IP address, browser type and version, operating system, access time, pages visited and referring links, used for security and traffic statistics.
- Cookies and local storage: we use essential cookies to remember your language preference (Chinese / English) and page state. You may refuse or clear cookies in your browser settings, though some features may then be affected.
- AI advisor conversations: when you use our on-site AI advisor, the question you type and the public product information retrieved from this website to answer it (such as model numbers, specifications and application notes) are sent to a third-party large language model provider for processing.
2. How We Use the Information
- To respond to your inquiries, quotation requests and technical support questions;
- To arrange samples, orders and after-sales communication;
- To improve our product information, website content and user experience;
- To prevent spam submissions and malicious access;
- To comply with applicable legal obligations.
We do not sell or rent your personal information to any third party.
3. Sharing and Processing by Service Providers
To provide the services described above, we may share necessary information with the following types of providers, who are required to process it under this Policy and confidentiality obligations:
- Hosting and cloud service providers — for website operation, data storage and backup;
- Email service providers — to receive inquiry notifications and send replies;
- AI large language model providers — solely to generate AI advisor answers, limited to your question and relevant public product information;
- Website analytics providers (if enabled) — for anonymised traffic analysis.
We will not disclose your personal information to other third parties except where required by laws, regulations, or by judicial or administrative authorities.
4. Specific Notes on the AI Advisor
- Answers are generated automatically by an AI model and may be inaccurate or incomplete. They do not constitute a formal quotation, technical commitment or contractual term. Prices, lead times, stock, customization and certifications must be confirmed by us in writing.
- Please do not enter ID numbers, bank account details, passwords, unpublished drawings or trade secrets into the chat.
- Conversation content may be retained for a limited period by the model provider under its own privacy policy for service operation and security auditing.
- Conversation content is not displayed publicly on this website and is not indexed by search engines.
5. Retention Periods
- Inquiry and sample request records: 24 months from the last communication;
- Server access logs: 6 months;
- Cookies: language preference up to 12 months; you may clear them at any time;
- Information beyond these periods will be deleted or anonymised, unless retention is required by law.
6. How We Protect Information
We apply reasonable technical and organisational measures, including HTTPS encryption in transit, access control, credential management and regular backups. However, no transmission or storage over the internet can be guaranteed absolutely secure; please safeguard your own account credentials.
7. Your Rights
You may contact us at any time using the details at the end of this Policy to:
- access or correct the personal information you submitted;
- request deletion of your personal information (except where retention is required by law);
- withdraw your consent to processing;
- obtain a copy of the information you submitted.
We will respond within 15 business days of receiving your request.
8. International Transfers
We serve customers worldwide, so your information may be transferred to servers outside your country or region for processing. We require relevant providers to comply with applicable data protection requirements and to apply appropriate safeguards.
9. Minors
This website is intended for business and industry customers and is not directed at minors. We do not knowingly collect personal information from minors. If you believe such information has been collected inadvertently, please contact us for deletion.
10. Changes to This Policy
We may update this Policy due to business changes or legal requirements. The updated version will be published on this page with an effective date. For material changes, we will post a notice in a prominent position on the website.
11. Contact Us
If you have any questions, comments or rights requests regarding this Policy, please contact us:
- Company: Dongguan IntePrecision Electronic Co., Ltd.
- Email: interprecision@163.com
- Tel / Fax: (+86) 0769-28683405
- Mobile: 18925835345 / 13786107869
This Policy is effective as of the date of publication.